Aside from our incredible team of techs, we have an admin team that works behind the scenes that work diligently to keep everything running smoothly. We spend a lot of time working on ways to provide incredible customer service while making it easier for everyone to get the high quality service they need.
Since most people need the same sorts of things, we started making DEPLOYMENT FORMS!! Instead of sending emails back and forth with us or calling us and having us interview you and ask all the questions so we have the answers we need to do the job. You can now just fill out a deployment form for some common tasks. For instance…
QuickFix provides e-mail service via Google, Microsoft Office 365, and Microsoft Exchange to several customers. Sometimes they need to add users or reconfigure accounts. Our team created an easy form to use for all of our e-mail customers. It ensures that we get all of the information we need to the right people to get the changes made. The form even looks nice and pretty and asks different questions based on your previous answers!
This is just one of many ways we work be be fast and efficient in working with our customers, getting the job done right so that you can continue doing your work with minimal interruption.